Privacy Policy

Last Updated: June 19, 2025

Freedom DRS LLC Tax Relief Services LLC (“Freedom DRS LLC Tax Relief,” “we,” “us,” or “our”) values your trust and is committed to maintaining the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website and services. Please read this Privacy Policy carefully before using our services.

By accessing or using https://www.Freedom DRS LLCtaxreliefservice.com, you accept the terms outlined below. If you do not agree with any part of this Privacy Policy, you should not access or use our website or services.

Scope of This Privacy Policy

This Privacy Policy applies to all users of Freedom DRS LLC Tax Relief Services LLC’s website, services, and communications. It covers how personal information is collected, processed, stored, disclosed, and secured when you interact with our platform, including consultations, service inquiries, and online form submissions.

It does not apply to third-party platforms, external service providers, or links that redirect users outside our website environment. Freedom DRS LLC Tax Relief does not control those entities and assumes no responsibility for their practices.

Information We Collect

We collect a variety of personal and non-personal information to serve you better and provide accurate financial solutions. The categories of information we may collect include:

A. Personal Information

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Social Security Number (where applicable)
  • Tax ID numbers
  • Financial details, including income, liabilities, debts, and expenses
  • Documents related to tax filings, audit notices, wage garnishments, or debt settlements
  • Government-issued identification
  • Credit card and payment details (where applicable)

B. Device and Technical Information

  • IP address
  • Device type and model
  • Operating system
  • Browser version
  • Pages visited
  • Date and time of visit
  • Referring URLs

C. Interaction and Usage Data

  • Session logs
  • Clickstream data
  • Information you submit through contact forms, consultation requests, or chat tools
  • Audio or visual information during recorded consultations (where permitted)

How We Use Your Information

Information collected is used to perform core operations, fulfill contractual obligations, and ensure service efficiency. Uses include:

  • Responding to consultation requests
  • Customizing tax relief or debt settlement programs
  • Contacting users for appointment reminders or service updates
  • Processing payments or handling billing issues
  • Providing mediation with the IRS or other creditors
  • Protecting against fraudulent or unauthorized activity
  • Meeting legal and regulatory obligations
  • Improving service offerings, customer support, and system security

Your information is not used for unsolicited promotions or irrelevant third-party advertisements.

Sharing and Disclosure of Your Information

Freedom DRS LLC Tax Relief Services LLC does not sell, rent, or trade your personal information. We only disclose information when necessary for service fulfillment or legal obligations. Disclosures may include:

A. Internal Team

Your data may be accessed by trained employees, case managers, and professionals involved in:

  • Debt settlement analysis
  • IRS communication and mediation
  • Legal document preparation
  • Audit response assistance

B. Authorized Third-Party Service Providers

We may engage external service providers for:

  • Secure payment processing
  • Document storage or delivery
  • Legal consultation (where required)
  • IT infrastructure support

All third parties are bound by strict confidentiality agreements.

C. Government or Regulatory Authorities

Information may be shared in response to:

  • Subpoenas
  • Court orders
  • IRS inquiries
  • Compliance audits

Disclosure occurs only when required or permitted by law.

Retention of Data

We retain your information for the duration necessary to fulfill the services requested or as required by law. This includes:

  • Debt settlement case records
  • IRS communications
  • Audit documentation
  • Payment transaction history

Once retention periods expire, personal information is securely disposed of using encryption, deletion, or physical destruction methods, depending on the format.

Data Security

We maintain a secure environment to protect your information against unauthorized access, loss, alteration, or destruction. Our measures include:

  • SSL encryption on all data transmissions
  • Secure servers and firewalls
  • User authentication protocols
  • Role-based access restrictions
  • Regular security audits and vulnerability assessments

While no system is impenetrable, we take every precaution to protect your personal and financial data.

Your Rights and Choices

You have certain rights regarding your personal information. These include:

A. Access and Correction

You can request a copy of the information we hold about you and update or correct any inaccurate or outdated data.

B. Data Portability

Upon request, we may provide your data in a structured, commonly used format, subject to applicable regulations.

C. Deletion of Information

You may request the deletion of your personal information. However, this may limit our ability to provide ongoing services or comply with applicable tax or legal obligations.

D. Restriction of Processing

You may request that we restrict the processing of your data under certain conditions, such as while a correction or deletion request is pending.

Children’s Privacy

Freedom DRS LLC Tax Relief Services LLC does not knowingly collect information from individuals under the age of 18. If it is discovered that a minor has submitted personal information, it will be deleted immediately unless required for compliance or legal purposes.

Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to enhance user experience and improve performance. These technologies may collect:

  • Usage metrics
  • Browsing preferences
  • Session duration
  • Return visit indicators

Cookies are used to maintain login sessions, understand user behavior, and optimize functionality. You may disable cookies through your browser settings, but some features of the site may not function properly without them.

Do Not Track Signals

Freedom DRS LLC Tax Relief Services LLC honors Do Not Track (DNT) browser signals, where supported. When activated, we will limit data collection practices by your browser preferences.

Third-Party Links

While navigating our website, you may encounter links to third-party websites or platforms. These websites operate independently and have their privacy policies. We are not responsible for the content, security, or data practices of these sites. Users are encouraged to review those policies before engaging with third-party platforms.

International Data Transfers

Our services are primarily offered within the United States. If you access our services from outside the U.S., your information may be transferred to and processed within jurisdictions where data protection laws may differ. By using our services, you consent to such transfers by this Privacy Policy.

Email and Text Communications

You may receive transactional or service-related communications from us via email or SMS. These may include:

  • Appointment confirmations
  • Payment notifications
  • Account updates
  • Status reports on debt relief or IRS mediation.

Marketing or promotional messages are not sent unless explicitly requested. You may opt out of non-essential communications by following the unsubscribe link or texting STOP.

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will:

  • Notify you without undue delay
  • Provide details of the breach, affected information, and actions taken.
  • Offer instructions to protect yourself from potential misuse.e
  • Report the incident to the applicable authorities, if required.

We treat all security events with the utmost seriousness and transparency.

Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. When changes are made:

  • The effective date at the top of the page will be updated
  • A notice may be posted on the homepage.
  • You are encouraged to review the policy periodically.

Continued use of our services constitutes acceptance of any modified policy terms.

Your Consent

By using our website and engaging with our services, you consent to the collection, use, and storage of your information as described in this Privacy Policy. Consent may be withdrawn at any time by discontinuing use of the site or contacting us directly.

How to Contact Us?

If you have questions, concerns, or requests regarding this Privacy Policy or your data, you can contact us through the following methods:

Freedom DRS LLC Tax Relief Services LLC
Website: https://www.Freedom DRS LLCtaxreliefservice.com
Email: support@Freedom DRS LLCdrs.com
Phone:888.277.0708