3. Scope of Services

FreedomDRS LLC DBA Freedom Doctors provides educational and advocacy-based programs including:

• Debt negotiation with creditors and lenders
• IRS Fresh Start and tax-relief program support
• Audit assistance and taxpayer representation coordination
• Wage-garnishment protection and mediation
• Financial-wellness and budgeting education

Important: We are not a law firm and do not guarantee any specific financial outcome or debt reduction. Individual results vary based on financial condition, creditor cooperation, and regulatory factors.

4. Client Responsibilities

You agree to:

• Provide accurate and complete personal and financial information.
• Notify us of any material change in your finances or creditor status.
• Respond promptly to documentation requests.
• Refrain from fraudulent or misleading conduct.
• Comply with applicable laws during the engagement.

Failure to do so may result in suspension or termination of services without refund.

5. Service Engagement and Duration

Engagement begins with an initial consultation and continues until your matter is resolved or the engagement is ended by:

• Fulfillment of the agreed scope of services;
• Written notice by either party;
• Breach of these Terms; or
• Legal or regulatory restrictions beyond our control.

Ongoing participation and timely cooperation are essential to effective service delivery.

6. Payment Terms and Refund Policy

All fees are disclosed before engagement and documented in writing. Pricing may include flat, installment, or percentage-based fees depending on service type.

• Consultation fees may be non-refundable.
• Partial or full prepayment may be required.
• Late or missed payments may delay or terminate services.
• Third-party fees (e.g., court filing or IRS costs) are the client’s responsibility unless otherwise agreed.

Refunds: If a refund is applicable under the written client-service agreement, requests must be submitted in writing to support@freedomdrs.com within 14 days of payment. Refunds are processed within 10 business days if eligible.

7. Confidentiality and Data Privacy

We maintain strict confidentiality and adhere to data-protection standards consistent with U.S. privacy and Google policies. Client data is never sold or shared except:

• As required by law or court order;
• As necessary for authorized third-party service providers (under NDA); or
• With the client’s written consent.

Please review our Privacy Policy for details on cookies, analytics, and data-handling practices.

8. Disclaimers

All services are provided on a best-effort basis. We make no guarantee of specific outcomes, reductions, or approvals. Results depend on client participation, accuracy of information, and third-party cooperation.

Nothing on our website constitutes legal, tax, or investment advice. You should consult a licensed attorney or CPA for such matters.

FreedomDRS LLC DBA Freedom Doctors is a private debt-relief and financial-coaching company and not affiliated with the U.S. Government or IRS.

9. Third-Party Interactions

Some programs involve communication with creditors, lenders, or government agencies. We cannot control their actions, decisions, or timelines and are not liable for:

• Creditor refusal to settle or delay of acceptance,
• Government backlog, or
• External legal proceedings.

We serve solely as an intermediary and facilitator.

10. Intellectual Property

All content on https://www.freedomdrs.com—including trademarks, design, copy, and downloadable materials—is the exclusive property of FreedomDRS LLC DBA Freedom Doctors. Unauthorized reproduction or distribution is prohibited and may result in legal action.

11. Website Use Restrictions

Users may not:

• Attempt unauthorized system access;
• Upload malicious code or perform scraping;
• Interfere with website performance;
• Reuse content for competing commercial purposes without written consent.

Violations may lead to legal remedies and service termination.

12. Communication Consent

By submitting contact information, you consent to receive calls, texts, or emails regarding your account or related offers. You may opt out at any time by replying STOP or emailing unsubscribe@freedomdrs.com. All communication practices comply with the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.

13. Service Availability

We strive for continuous site availability but cannot guarantee uninterrupted access due to maintenance, outages, or force-majeure events. We will take reasonable measures to restore operations promptly.

14. Limitation of Liability

To the fullest extent permitted by law, FreedomDRS LLC DBA Freedom Doctors and its affiliates shall not be liable for:

• Loss of income, data, or goodwill;
• Indirect or consequential damages;
• Penalties arising from third-party delays or actions.

Your use of our services is voluntary and at your own risk.

15. Termination

We may suspend or terminate service for:

• Breach of these Terms;
• Non-payment;
• Misuse or abuse of our website or staff;
• Legal or regulatory constraints.

Notice of termination will be provided by email. Any refund eligibility will follow the written service agreement.

16. Indemnification

You agree to indemnify and hold harmless FreedomDRS LLC DBA Freedom Doctors, its officers, employees, and affiliates against any claims, losses, or damages arising from:

• Your breach of these Terms;
• Misuse of the website or data;
• Disputes with creditors or third parties.

This clause survives termination of the Agreement.

17. Updates to Terms

We may modify these Terms without prior notice. The latest version will always be available at https://www.freedomdrs.com/terms-conditions/. Continued use after any update constitutes acceptance of the revised Terms.

18. Severability

If any clause is deemed unenforceable, the remaining provisions remain in effect and are interpreted to reflect the original intent.

19. Entire Agreement

These Terms, along with our Privacy Policy and any signed service agreement, constitute the full understanding between you and FreedomDRS LLC DBA Freedom Doctors.

20. Governing Law

This Agreement is governed by the laws of the State of Florida, USA. Any dispute shall be brought in the state or federal courts of Palm Beach County, Florida.

21. Contact Information

• Email: support@freedomdrs.com
• Mailing Address: [Insert office address]
• Phone: [Insert business phone number]